Shipping policy

Thank you for shopping with LM Luxe Moisture. We take pride in carefully packaging each order to ensure your products arrive safely and in excellent condition.

Orders are typically processed within 2–5 business days after payment is received. Processing times may be longer during holidays, sales events, or periods of high order volume.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping costs are calculated at checkout based on the weight of your order, shipping destination, and selected shipping method.

Estimated delivery times are provided by the shipping carrier and may vary based on location and carrier delays.

- Standard Shipping: 3–7 business days

- Expedited Shipping: 1–3 business days (when available)

Please note that delivery times are estimates and are not guaranteed.

We currently ship within the United States.

For inquiries regarding international shipping, please contact us before placing your order.

Customers are responsible for providing accurate shipping information at checkout. LM Luxe Moisture is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

If a package is returned due to an incorrect address, additional shipping charges may apply for reshipment.

Once a package has been marked as delivered by the carrier, LM Luxe Moisture is not responsible for lost, stolen, or misplaced packages.

If you experience an issue with delivery, please contact the shipping carrier directly. We will gladly assist you in filing a claim when possible.

LM Luxe Moisture is not responsible for shipping delays caused by weather conditions, natural disasters, carrier disruptions, or other circumstances beyond our control.

Our body butters are handcrafted and may soften or melt during transit in warmer temperatures. This does not affect the quality or effectiveness of the product.

If your body butter arrives softened, allow it to return to room temperature before use. For best results, store products in a cool, dry place away from direct sunlight.

If you have any questions regarding your order, please contact us at:

LM Luxe Moisture

Email: luxemoisture@gmail.com

We appreciate your support and look forward to providing you with a luxurious skincare experience.